Welcome to Teavivre! Login or Register

  • FAQ
  • Contact Us
  • Wholesale Tea
  • You're currently on:

    Shipping Information

    • When will my order be shipped?

      After we receive your confirmed order, we will typically get it sent off to our shipping department within 20 minutes, and then have it packed and shipped within 48 hours. 
    • Shipping Method, Shipping Time and Shipping Cost

      We accept orders all over the world.
      Shipping MethodShipping ScopeShipping TimeShipping Cost
      ePacket
      Free
      shipping
      during
      Dec. 6
      -
      Dec. 18
      Australia,
      Canada,
      United States,
      United Kingdom
      6-10 DaysFree for orders equal or over $40
      $4.9 for orders less than $40
      Austria,
      Belgium,
      Denmark,
      Germany,
      Hungary,
      Hong Kong SAR China,
      Italy,
      Luxembourg,
      Malaysia,
      Netherlands,
      New Zealand,
      Poland,
      Sweden,
      Singapore,
      Switzerland,
      South Korea,
      Turkey
      7-12 Days
      France,
      Israel,
      Norway
      8-15 Days
      Finland,
      Ireland,
      Mexico,
      Portugal
      7-12 DaysFree for orders equal or over $40
      $5.9 for orders less than $40
      Brazil,
      Russia
      10-18 Days
      Ukraine9-15 Days$5.9
      e-Express
      Japan3-5 Days$5.9 for order equal or over $90
      $8.9 for orders between $30 - $90
      $12.9 for orders less than $30
      Belarus6-9 Days$20.9 for orders less than $30
      $17.9 for orders equal or over $30
      China Post Air MailNorth America22-30 Days$3.9 for orders less than $30
      free for orders over $30
      South America18-25 Days
      Europe12-25 Days
      Asia10-18 Days
      Africa25-30 Days
      EMS
      (Express Mail Service)
      North America8-15 Days$18.9 to $29.9
      South America
      Europe7-9 Days
      Asia5-7 Days
      Africa10-15 Days

      *Please note: For countries in remote areas, the actual shipping cost can be seen at checkout page after you choose the destination country. Meanwhile, shipments to remote areas, or those sent during peak periods, may take longer.

      However, we will do all we can to make sure that your tea gets to you as fast as possible, delays during shipment are unfortunately something that is beyond our control.

    • How do I know if my order has been shipped or not?

      Once your TeaVivre tea has been shipped, we'll send you an email with the tracking number.  At the same time, your order status will change to “Shipped in transit”.  You can also either logon to TeaVivre to track your order or use the tracking number we gave you to check its status online directly with the shipping company you selected.