Order Tracking

How can I track my order with Teavivre?

Once your TeaVivre tea has been shipped, we'll send you an email with the tracking number. At the same time, your order status will change to “Shipped in transit”. You can also either Sign-in to TeaVivre to track your order or use the tracking number we gave you to check its status directly on the tracking site.

What should I do if my order status is “Delivered” but I didn’t receive it?

This is rare, and in this case the most common reasons are that the shipping company delivered it to the wrong address, or they gave it to a neighbor while you were out. Please send us an email or contact our live support and we'll get on it right away and talk to the shipping company for you to find out what happened.

  • Fast Shipping
    Free shipping for orders above $40
    to most countries.
  • Secure Payment
    Pay with Paypal, Credit Card …
  • Carefully Selected
    Frequently Visit Tea Gardens.
    Taste Repetitiously
  • 15 Days Refund
    No Questions Asked
    Refund Policy