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Shipping Information

When will my order be shipped?

After we receive your confirmed order, we will typically get it sent off to our shipping department within 20 minutes, and then have it packed and shipped within 48 hours.

Shipping Method, Shipping Time and Shipping Cost
We accept orders all over the world.
Shipping Method Shipping Scope Shipping Time Shipping Cost
ePacket Australia,
Belgium,
Hong Kong SAR China,
Japan,
Singapore,
South Korea,
United States,
United Kingdom,
Thailand
5-10 Days Free for orders equal or over $40
$4.9 for orders less than $40
Austria,
Canada,
Denmark,
Germany,
France,
Israel,
Luxembourg,
Malaysia,
Norway,
New Zealand,
Netherlands,
Spain,
Switzerland,
Sweden,
Hungary,
Portugal,
8-15 Days
Poland,
Spain,
Italy
15-25 Days
Finland,
Ireland,
Russia
8-15 Days Free for orders equal or over $40
$5.9 for orders less than $40
Brazil,
Ukraine
15-25 Days
e-Express Belarus 6-9 Days $20.9 for orders less than $30
$17.9 for orders equal or over $30
China Post Air Mail North America 22-30 Days $3.9 for orders less than $30
free for orders over $30
South America 18-25 Days
Europe 12-25 Days
Asia 10-18 Days
Africa 25-30 Days
EMS
(Express Mail Service)
North America 8-15 Days $18.9 to $29.9
South America
Europe 7-9 Days
Asia 5-15 Days
Africa 10-15 Days

*Please note: For countries in remote areas, the actual shipping cost can be seen at checkout page after you choose the destination country. Meanwhile, shipments to remote areas, or those sent during peak periods, may take longer.

However, we will do all we can to make sure that your tea gets to you as fast as possible, delays during shipment are unfortunately something that is beyond our control.

How do I know if my order has been shipped or not?

Once your TeaVivre order has been shipped, we'll send you an email with the tracking number. At the same time, your order status will change to “Shipped in transit”. You can also either Sign in your TeaVivre account to track your order or use the tracking number we give you to check its status online on tracking website directly.

  • Fast Shipping
    5-10 Days to USA by USPS
    First-Class Package Service
  • Secure Payment
    Pay with Paypal, Credit Card …
  • Carefully Selected
    Frequently Visit Tea Gardens.
    Taste Repetitiously
  • 15 Days Refund
    No Questions Asked
    Refund Policy