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Shipping Information

When will my order be shipped?

After we receive your confirmed order, we will typically get it sent off to our shipping department within 20 minutes, and then have it packed and shipped within 48 hours.

Shipping Method, Shipping Time and Shipping Cost
We accept orders all over the world. Recently the delivery time may have some delay due to the decrease of flights and the delay that may occur by local delivery.
Shipping Method Shipping Scope Shipping Time Shipping Cost
ePacket United States around 7-15 Days Free for orders equal or over $40;
$5.9 for orders less than $40
Australia,
Hong Kong SAR China,
Japan,
Singapore,
South Korea,
Thailand
around 7-15 Days
Austria,
Canada,
Denmark,
Israel,
Luxembourg,
Malaysia,
Norway,
New Zealand,
Netherlands,
Poland,
Switzerland,
Sweden,
Hungary,
Portugal,
Saudi Arabia
around 8-20 Days
Germany,
France,
Italy,
United Kingdom
around 10-20 Days
Finland,
Ireland
around 20-40 Days Free for orders equal or over $40;
$5.9 for orders less than $40
Brazil,
Belgium,
Spain
around 20-40 Days
e-Express Belarus 20-40 Days $20.9 for orders less than $30;
$17.9 for orders equal or over $30
Sri Lanka,
Pakistan,
Philippines
20-40 Days $5.9 for orders equal or over $40;
$12.9 for orders less than $40
Kazakhstan 20-40 Days $15.9 for orders equal or over $40;
$22.9 for orders less than $40
Uzbekistan,
Oman,
Argentina,
United Arab Emirates
20-40 Days $15.9 for orders less than $40;
$9.9 for orders equal or over $40
China Post Air Mail North America aroungd 30-60 Days $3.9 for orders less than $30;
free for orders over $30
South America aroungd 30-60 Days
Europe aroungd 30-60 Days
Asia aroungd 30-60 Days
Africa aroungd 30-60 Days
EMS
(Express Mail Service)
North America 20-30 Days $18.9 to $29.9
South America
Europe 20-30 Days
Asia 20-30 Days
Africa 20-30 Days

*Please note: For countries in remote areas, the actual shipping cost can be seen at checkout page after you choose the destination country. Meanwhile, shipments to remote areas, or those sent during peak periods, may take longer.

However, we will do all we can to make sure that your tea gets to you as fast as possible, delays during shipment are unfortunately something that is beyond our control.

How do I know if my order has been shipped or not?

Once your TeaVivre order has been shipped, we'll send you an email with the tracking number. At the same time, your order status will change to “Shipped in transit”. You can also either Sign in your TeaVivre account to track your order or use the tracking number we give you to check its status online on tracking website directly.

  • Fast Shipping
    Free shipping for orders above $40
    to most countries.
  • Secure Payment
    Pay with Paypal, Credit Card …
  • Carefully Selected
    Frequently Visit Tea Gardens.
    Taste Repetitiously
  • 15 Days Refund
    No Questions Asked
    Refund Policy