Shipping Information

After we receive your confirmed order, we will typically get it sent off to our shipping department within 20 minutes, and then have it packed and shipped within 48 hours.

We accept orders all over the world. Recently the delivery time may have some delay due to the decrease of flights and the delay that may occur by local delivery.

Shipping Method	Shipping Scope	Shipping Time	Shipping Cost
ePacket	United States	around 7-15 Days	Free for orders equal or over $40; $5.9 for orders less than $40
	Australia, Hong Kong SAR China, Japan, Singapore, South Korea, Thailand United Arab Emirates	around 7-15 Days
	Austria, Canada, Denmark, Israel, Luxembourg, Malaysia, Norway, New Zealand, Netherlands, Poland, Switzerland, Sweden, Hungary, Portugal, Saudi Arabia	around 8-20 Days
	Germany, France, Italy, United Kingdom, Spain	around 10-20 Days
	Finland, Ireland	around 20-40 Days	Free for orders equal or over $40; $5.9 for orders less than $40
	Brazil, Belgium	around 20-40 Days
e-Express	Belarus	20-40 Days	$20.9 for orders less than $30; $17.9 for orders equal or over $30
	Sri Lanka, Pakistan, Philippines	20-40 Days	$5.9 for orders equal or over $40; $12.9 for orders less than $40
	Kazakhstan	20-40 Days	$15.9 for orders equal or over $40; $22.9 for orders less than $40
	Uzbekistan, Oman, Argentina	20-40 Days	$15.9 for orders less than $40; $9.9 for orders equal or over $40
China Post Air Mail	North America	aroungd 30-60 Days	$3.9 for orders less than $30; free for orders over $30
	South America	aroungd 30-60 Days
	Europe	aroungd 30-60 Days
	Asia	aroungd 30-60 Days
	Africa	aroungd 30-60 Days
EMS (Express Mail Service)	North America	20-30 Days	$18.9 to $29.9
	South America
	Europe	20-30 Days
	Asia	20-30 Days
	Africa	20-30 Days

*Please note: For countries in remote areas, the actual shipping cost can be seen at checkout page after you choose the destination country. Meanwhile, shipments to remote areas, or those sent during peak periods, may take longer.

However, we will do all we can to make sure that your tea gets to you as fast as possible, delays during shipment are unfortunately something that is beyond our control.

Once your TeaVivre order has been shipped, we'll send you an email with the tracking number. At the same time, your order status will change to “Shipped in transit”. You can also either Sign in your TeaVivre account to track your order or use the tracking number we give you to check its status online on tracking website directly.